Services

Potential clients may call
Nampharm on
+264 61 284 9000
and request a credit application form to open an account with Nampharm.

As a proudly Namibian company, Nampharm distributes medicine, surgical products and consumer products to all registered pharmacies, doctors and private hospitals throughout Namibia.

As part of our social responsibilty, Nampharm registered an initiative towards Namibian children:

Nampharm Foundation Trust

Nampharm maintains a Consumer Warehouse and an Ethical Warehouse.

Nampharm employs 7 full time, highly skilled Telesales personnel. Clients are phoned throughout the day for orders and Telesales personnel are also available to take all incoming calls from clients to place their orders.

Overnight deliveries are done via courier service to all clients throughout the country.

Trading hours are Mondays to Fridays from 08:00 to 17:15 and Saturdays from 08:30 to 12:00.

Pharmacovigilance

Report adverse events to the Company within 24 hours
Forward any communication from the local competent authority with regards to the safety of the medicinal products and medical devices.
Pharmacovigilance training of NamPharm personnel.
Send monthly reports on adverse events where needed.
Perform product quality complaints and recalls from the market.

Good Distribution Practices

Assisting with GDP related queries, Audit Requests and Queries and liaising with Quality Manager to ensure compliance.

NamPharm provides Pharmaceutical companies with the following assistance should the service be requested:

Sales Representative support

Telemarketing of products

Online promotion of products

Analytical support

(Manufacturer Datamart)

State Tenders & Buy-Outs

Stakeholder engagements

(NMRC, MoHSS)

NamPharm is also a fully accredited CPD institution and can provide assistance with continued medical education as well as product launches in the Country.